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Terms & Conditions

1. Acceptance of the Terms

By using CryptoLeo Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not accept these terms, please do not use our platform.

2. Eligibility Requirements

To use our services, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Provide accurate and truthful information during registration
  • Comply with all applicable laws and regulations

3. Minimum Age Requirements

You must be at least 18 years old to create an account on CryptoLeo Casino. If you are under 18, please do not use our platform.

4. Geographic Restrictions

We reserve the right to restrict access to certain features or games based on your location. You acknowledge that some features may not be available in all jurisdictions and agree to comply with applicable laws and regulations.

5. Account Registration Rules

  • Each user must create a unique account using genuine information
  • Multiple accounts are not permitted, except where explicitly allowed by CryptoLeo Casino (in which case each additional account will be subject to its own Terms & Conditions)
  • You must maintain accurate and up-to-date information in your account

6. One-Account-Per-User Policy

You agree that you will only use one account on our platform. If we suspect multiple accounts are linked, we reserve the right to suspend or close all affected accounts.

7. Identity Verification and KYC

To prevent fraud and protect users' rights, CryptoLeo Casino may request identification documents or proof of address from time to time. You agree to provide such information promptly and accurately.

8. Account Accuracy Obligations

You must ensure that the information in your account is accurate and up-to-date at all times. If you notice any errors or discrepancies, please notify us immediately.

9. Account Security Responsibilities

  • You are responsible for maintaining the confidentiality of your login credentials
  • Do not share your password with anyone or store it insecurely

10. Restricted Behaviour and Prohibited Activities

We reserve the right to restrict or prohibit activities that may compromise our platform's integrity, create undue risk, or damage user experience.

  • Examples of prohibited behavior include but are not limited to:
    • Sharing or soliciting account information
    • Attempting to influence other users' gameplay
    • Misrepresenting your identity or affiliation

11. Bonus and Promotion Rules

  • Bonuses may be subject to specific terms, including minimum wager requirements and maximum payouts
  • Promotions can be withdrawn or modified at any time without notice
  • You acknowledge that bonuses are not a form of guaranteed revenue and you must meet applicable wagering requirements to withdraw winnings

12. Wagering and Gameplay Conditions

You agree to play games in accordance with the rules, including but not limited to:

  • Maximum bet limits
  • Game restrictions (e.g., certain features or modes may only be accessible after completing specific objectives)

13. Bonus Abuse Prevention

We reserve the right to prevent or reverse bonus awards if we suspect abuse or manipulation of our systems.

14. Deposits and Withdrawals

  • Payment processing times will depend on your selected payment method
  • Some deposit/withdrawal methods may incur fees (please refer to our FAQs for details)
  • We may request documentation from you prior to completing a withdrawal

15. Verification Before Withdrawals

To prevent financial loss or identity theft, CryptoLeo Casino reserves the right to verify users' identities before processing withdrawals.

16. Processing and Review Procedures

We may need additional information from you during review processes. Please ensure your account details are accurate and up-to-date to facilitate timely verification.

17. Responsible Gambling Expectations

  • We encourage all players to set limits, prioritize responsible gaming practices, and seek help if needed
  • CryptoLeo Casino partners with external organizations to provide tools for problem gamblers

18. Self-Exclusion and Account Restrictions

You may choose to self-exclude from our platform at any time by contacting support or using the account restrictions feature.

19. Game Fairness and RNG Systems

Our games use industry-standard Random Number Generators (RNGs) to ensure randomness, fairness, and unbiased outcomes.

20. Technical Interruptions or Voided Gameplay

In the event of technical issues or system maintenance, we reserve the right to suspend gameplay temporarily and adjust any pending bets or awards accordingly.

21. Suspension or Closure of Accounts

We may close your account due to repeated breaches of our Terms & Conditions or for any other reason deemed necessary by CryptoLeo Casino management. Closed accounts will not be refunded their balance unless otherwise specified in these terms.

22. Intellectual Property and Platform Ownership

All rights, titles, and interest to the platform, software, games, and associated intellectual property remain with CryptoLeo Casino (or its affiliates).

23. Limitation of Liability

In no event shall CryptoLeo Casino or any affiliate be liable for damages arising from your use of our services.

24. Modification of Terms

CryptoLeo Casino reserves the right to modify these terms at any time without notice.

25. Contact or Support Guidance

For questions, complaints, or assistance with using CryptoLeo Casino, please contact our support team.

By continuing to use our platform after reviewing these Terms & Conditions, you acknowledge that you understand, agree to be bound by this Agreement as amended from time-to-time.