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Privacy Policy

At CryptoLeo Casino, we understand the importance of protecting your personal information and ensuring that our platform remains a safe and enjoyable space for all users. This Privacy Policy outlines how we collect, use, share, and protect your data.

What Personal Information May Be Collected

We may collect various types of personal information from you when you register an account or interact with our platform. These include:

  • Contact details: name, email address, phone number
  • Account registration information: username, password (hashed for security)
  • Device and browser information: device type, operating system, browser version
  • Usage analytics and behavioural data: game-play history, login frequency

Account Registration Information

When you create an account with us, we collect the following information to facilitate your usage of our platform:

  • Username and password (hashed for security)
  • Email address (to send notifications and communication)

Device and Browser Information

We may also collect device and browser-related data to improve our services and ensure compatibility:

  • Device type
  • Operating system version
  • Browser version

Usage Analytics and Behavioural Data

To better understand how users interact with our platform, we may collect usage analytics and behavioural data. This information is anonymized to prevent personal identification.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to remember your preferences, such as:

  • Login status
  • Game progress

These technologies also help us analyze user behaviour, improve navigation, and enhance the overall experience on our platform.

Communication Preferences

You may choose to receive marketing communications from us. If you opt-in, we will send tailored emails or notifications about promotions, new games, or other relevant information.

Data Storage and Retention

We store your personal data securely for a reasonable period of time according to our retention policies:

  • Account registration information: retained until account deletion
  • Device and browser information: deleted after 30 days
  • Usage analytics and behavioural data: anonymized after 60 days

Security and Account Protection

Your safety is paramount. We implement robust security measures, including:

  • Password hashing (to prevent unauthorized access)
  • Secure authentication protocols (HTTPS/SSL/TLS encryption)

User Rights Regarding Personal Data

You have the right to request access, correction, or deletion of your personal data at any time.

  • Request access: contact our support team
  • Request correction: update account information directly
  • Request deletion: notify us via email

We will respond within a reasonable timeframe according to applicable regulations. If you wish to exercise these rights, please use the designated channels (email or in-app messaging).

Age Restrictions and Minor Protection

Our platform is not designed for individuals under 18 years of age. We have mechanisms in place to prevent minors from creating accounts.

Compliance with Applicable Privacy Regulations

We adhere to relevant privacy regulations worldwide:

  • GDPR
  • CCPA

These frameworks ensure transparency, accountability, and user control over personal data processing.

Platform Monitoring for Security and Fraud Prevention

To maintain a secure environment, we regularly monitor our platform's logs and operational diagnostics. This enables us to detect potential issues promptly and take necessary actions to prevent unauthorized access or malicious activity.

Session Management and Login Protection

Our system uses session-based authentication and protects user logins through password hashing and secure storage:

  • Secure login protocol: HTTPS/SSL/TLS encryption
  • Session timeouts: automatically terminate inactive sessions

By using our platform, you acknowledge your consent for these practices.